Last updated: 25/05/2023

This Privacy Policy describes how Autobotz Marketing Australasia Pty Ltd (“we,” “our,” or “us”) collects, uses, and discloses your personal information when you use our website www.autobotzmarketing.com.au (the “Website”). We are committed to protecting your privacy and ensuring the security of your personal information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.

Information We Collect

1.1 Personal Information
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we may collect includes names, addresses, email addresses, phone numbers, and any other information you provide to us voluntarily.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

1.2 Non-Personal Information
In addition to collecting Personal Information, we may also gather non-personal information about your interaction with the Website. This information does not directly identify you as an individual and is collected automatically as part of your visit to our Website. Examples of non-personal information we may collect includes IP address, browser type and version, referring website, pages visited on the Website, and date and time of your visit.
We use cookies and similar technologies to collect non-personal information. They help us recognise your device, remember your preferences, and provide a customised browsing experience. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may limit your access to certain features of the Website.
We may use analytics tools and tracking technologies, such as Google Analytics, to collect non-personal information about your usage of the Website. These tools gather data such as the pages you visit, your interaction with content, and the duration of your visit. The information collected is used for statistical analysis and helps us improve the functionality and content of the Website.
It’s important to note that we only collect non-personal information for statistical and analytical purposes, to improve the user experience, and to enhance the performance and functionality of our Website. We do not use this information to personally identify you or link it to your personal information unless required by law or with your explicit consent.

1.3 Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

How We Use Your Information

2.1 Personal Information
We may use your Personal Information for the following purposes:
• Providing and personalising our services
• Responding to your inquiries or requests
• Sending you newsletters, marketing communications, or promotional materials (only with your explicit consent)
• Processing transactions
• Complying with applicable laws and regulations
• Enhancing the security and functionality of our Website
• Any other purpose disclosed to you at the time of collection

2.2 Non-Personal Information
We use non-personal information to analyse trends, administer the Website, track user movements, and gather demographic information for aggregate use. This information helps us improve our Website and tailor it to better meet your needs.

2.3 Sensitive Information
Sensitive information will be used by us only:
• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law

Information Sharing and Disclosure

3.1 Third-Party
We may share your Personal Information with third-party service providers who perform services on our behalf. These service providers are contractually obligated to handle your information securely and confidentially and are prohibited from using it for any other purpose.
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

3.2 Legal Compliance and Protection
We may disclose your Personal Information if required by law or if we believe that such disclosure is necessary to:
• Comply with a legal obligation
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing in connection with the Website
• Protect against legal liability

Data Security

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Autobotz Marketing Australasia Pty Ltd will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on the Website. Your continued use of the Website after the effective date of the updated Privacy Policy constitutes your acceptance of the revised terms.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Autobotz Marketing Australasia Pty Ltd
2 Stawell Street, Richmond, Victoria, 3121
info@autobotzmarketing.com.au

We will make reasonable efforts to respond to your inquiry or resolve your concerns promptly.